OneVastra ERP โ€” Built for Clothing, Saree, Garment & Textile Businesses.

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Frequently Asked Questions

Everything you need to know about OneVastra ERP. If your question isnโ€™t listed here, feel free to contact us.

๐Ÿ”น General Questions

Q1. What is OneVastra?

OneVastra is an ERP software built specifically for garment retailers, saree shops, wholesalers, boutiques, and textile businesses. It helps manage billing, inventory, barcode, purchases, reports, multi-branch operations, and customer communication.

Q2. Who can use OneVastra?
OneVastra is ideal for:
  • Garment retail stores
  • Saree shops
  • Boutiques
  • Wholesalers & distributors
  • Textile manufacturers / job-work units
  • Multi-branch clothing chains
Q3. Is OneVastra suitable for small shops?

Yes. OneVastra works well for single-store shops and can scale as your business grows.

๐Ÿ”น Setup & Implementation

Q4. How long does implementation take?

Single store setups usually go live in 2โ€“4 days. Multi-branch or manufacturing setups may take 5โ€“15 days, depending on data size and complexity.

Q5. Do you help with data migration from old software or Excel?

Yes. We support Excel/CSV imports and assisted migration from existing billing systems.

Q6. Will you train our staff?

Yes. We provide role-based training for billing staff, managers, and owners. Recorded guides and ongoing support are also available.

๐Ÿ”น Features & Usage

Q7. Does OneVastra support size & color variants?

Yes. OneVastra supports size, color, design, batch, and lot variants โ€” perfect for garments and sarees.

Q8. Can I use barcode scanners and printers?

Yes. OneVastra works with standard barcode scanners, thermal printers, and label printers in plug-and-play mode.

Q9. Can I manage multiple branches in one system?

Yes. OneVastra supports multi-branch and warehouse management with centralized reporting and stock transfers.

Q10. Can I send invoices on WhatsApp?

Yes. WhatsApp integration is available as an optional add-on to send invoices, reminders, and updates.

๐Ÿ”น Pricing & Plans

Q11. How is pricing calculated?
Pricing depends on number of branches, users, modules selected, and onboarding/integrations. We provide a custom quote after understanding your requirements.
Q12. Is there a free trial?

We offer a live demo and evaluation before finalizing. Trial access can be provided for qualified cases.

Q13. Can I upgrade modules later?

Yes. OneVastra is modular. You can add features and modules anytime as your business grows.

๐Ÿ”น Data, Security & Ownership

Q14. Who owns my business data?

You own 100% of your data. OneVastra does not claim ownership of your business information.

Q15. Is my data safe?

Yes. We use secure hosting, role-based access control, backups, and audit logs to protect your data.

Q16. Can I export my data anytime?

Yes. You can export reports and data in Excel/PDF formats. Full data export can be requested if needed.

๐Ÿ”น Support & Maintenance

Q17. What support do you provide after go-live?
We provide ongoing support, bug fixes, feature updates, and assistance with reports and operations.
Q18. Do you provide AMC / annual support?

Yes. Annual support & maintenance plans are available.

Q19. What happens if there is downtime?

We aim for high uptime. Planned maintenance is informed in advance. Temporary downtime may occur due to hosting or third-party services.

๐Ÿ”น Compliance & Integrations

Q20. Is OneVastra GST-compliant?

Yes. OneVastra supports GST billing, HSN reporting, and tax summaries.

Q21. Can OneVastra integrate with accounting software?

Yes. We support data export and custom integrations with accounting tools.

Q22. Can you integrate with our existing systems?

Yes. API-based custom integrations are available for enterprise plans.

๐Ÿ”น Business Growth & Scaling

Q23. Can OneVastra scale if we open more branches?

Yes. You can add branches, users, and modules as your business grows.

Q24. Is OneVastra suitable for franchises?

Yes. We support centralized control with branch-level access for franchise models.

Still Have Questions?

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